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Maintenance Request Form

For all maintenance requests where BAL is obliged to undertake repairs, please download and complete the Property Maintenance Request Form here or from the BAL website in the Forms Section of the Tenant Handbook (Attachment 7).  Please email it to our Property Team to


Emergency Maintenance

In case of an emergency, such as a breakdown of an essential service (plumbing, lighting, heating, lock, etc.) or a problem that threatens health and safety, it is important to report the problem quickly.

For emergency maintenance from Monday to Friday between 9:00 pm and 5:00 am and all weekend, please call the Facilities Coordinator on 0407 482 971.